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Contact & Support

We're a small team and we care about every order. If something isn't right, reach out and we'll make it right.

Email Support

For order issues, returns, or any questions — email us directly.

support@kireico.com

Response Time

We aim to reply within 24 hours on business days.

What to Include

Your order email and a description of the issue helps us resolve things faster.

Common Topics

  • My order hasn't arrived

    Share your order email and we'll look into it.

  • I received the wrong item

    Send us a photo and we'll send the correct one.

  • I need to cancel or change my order

    Contact us as soon as possible — we'll do our best.

  • Payment didn't go through

    Try a different card, or email us and we'll help.

  • Returns & refunds

    We accept returns within 30 days of delivery.